Privacy Policy

Last Updated: June 30, 2026

At Samuel Appliance Repair, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and secure your information when you interact with our website or book HVAC and appliance repair services.

1. Information We Collect

When you book a service or request a callback via our automated assistant or online form, we collect:

Full Name
Contact Phone Number
Email Address
Physical Service Address
Appliance brand, model, and reported symptoms

2. How We Use Your Information

We use your information strictly to provide and coordinate appliance and HVAC repair services, including scheduling master technicians, calculating driving routes, and sending automated appointment confirmation text messages and service receipts.

3. Mobile Carrier Opt-In & Contact Info Confidentiality

            Strict Privacy Guarantee: We do not sell, rent, lease, or share your personal contact information (including phone numbers, email addresses, or name) with any third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties. Your opt-in consent to receive SMS communications is completely confidential and will never be shared.
        

4. Opt-Out and Help

If you wish to stop receiving text message updates or confirmations from us at any time, you can reply STOP to any message we send to instantly opt-out. If you need assistance, reply HELP on your mobile line, or contact us at samuelmrepair@gmail.com.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Samuel Appliance Repair
Email: samuelmrepair@gmail.com
Phone: 2673193796